Gain process knowledge in order to support onboarding and training initiatives
Develop and maintain training processes for internal team members
Works closely with other business teams to manage onboarding items, provide training sessions, and create as well as maintain work instructions and procedures put in place for internal and external teams
Supports the design and development of training programs aligned to organizational goals
Delivers effective training sessions and workshops for employees
Evaluates training effectiveness and recommends improvements based on feedback and assessments
Partners with subject matter experts and stakeholders to develop training content
Maintains accurate training records and documentation in compliance with policies
Provides timely support to employees during and after training
Assists with training strategies that support employee growth and performance
Analyzes training data and prepares summary reports for management
Keeps current on training and development best practices and recommends enhancements

1–3 years of experience analyzing training effectiveness
Experience collaborating with cross-functional teams and subject matter experts to support training initiatives
Basic awareness of problem solving and decision making skills
Ability to confidently present to large groups and deliver engaging public speaking sessions
Bachelor's degree preferred or High School Diploma and prior relevant work experience.

Training Analyst, Sales and Client Management

Key skills