Lead, mentor, and develop a team of 4-6 Solution and Software Engineers
Provide coaching, career pathing, and growth plans for each team member
Drive architecture, design, and implementation within Moveworks
Oversee Tier 2 engineering support for production Moveworks HR solutions, ensuring high availability and fast incident resolution
Collaborate with partner teams to maintain data quality, compliance, and platform integrity
Partner with Product Managers, Designers, and Platform and Solution Architects to define and prioritize user-centric enhancements that provide measurable value
Champion agile delivery practices (Scrum, Kanban)
Communicate technical progress, risks, and delivery status clearly to Technology Leadership, Product and business stakeholders
Requirements
7+ years of hands-on engineering experience with deep technical knowledge
Moveworks Certified Agent Studio Developer
2+ years leading engineering teams and delivering complex AI implementations
2+ years experience managing or coordinating offshore and nearshore managed service teams
Proven proficiency in Moveworks production environment
Expertise in integrated AI solutions
Experience building and optimizing API integrations (REST/SOAP) with external systems such as ServiceNow, SAP and Workday
Strong track record of delivering complex initiatives across cross-functional teams
Ability to communicate technical concepts and risks clearly to non-technical stakeholders
Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related field, or equivalent work experience
Tech Stack
ServiceNow
SOAP
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
Full range of medical, financial, and/or other benefits