Design and implement research throughout the product lifecycle, from early stage discovery and strategic research through iterative prototype testing and post-launch measurement
Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap that answers high impact product and strategy questions
Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders
Take ownership in defining the role of UX Research at Spring Health as an early member of the team, including building out processes and communications strategies that allow us to scale and grow our capabilities responsibly and efficiently

Bachelors, Masters, or PhD in Human-Computer Interaction, Information Science, Psychology, Cognitive Science, Anthropology, or related field, OR equivalent experience in an industry setting
5+ years proven track record conducting UX Research with product teams
designing, running, and reporting on your own studies
Expertise in qualitative and quantitative user research methodologies including when and how to apply them during each product phase
Demonstrated ability to make measurable impact, turning insights into action with excellent facilitation, consensus building, persuasion, and presentation skills
Experience with and enthusiasm around working on a cross-functional product development team

Health, Dental, Vision benefits start on your first day
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support, in addition to $4,000 reimbursement for related fertility expenses.
Access to a platform that connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.

Senior UX Researcher

Key skills