Maintenance engineering for automated systems (AMRs, ASRS, conveyors, etc.), structuring and governing preventive, corrective and predictive maintenance plans.
Development and monitoring of technical KPIs: availability (uptime), MTBF, MTTR, failure rate, maintenance backlog, adherence to preventive plans.
Spare parts management: inventory policy, ABC/XYZ criticality analysis, lead times, obsolescence and continuous supply contracts with OEMs.
Management of contracts, SLAs and supplier performance (local and international), including technical escalation, service audits and renegotiations.
Establishment of incident response processes, war room and technical crisis management, with clear escalation flows, communication and post‑mortem procedures.
Technical leadership in commissioning, ramp‑up and handover of new robotic systems.
Multidisciplinary interface with IT teams (WMS/WCS/WES/ERP), Software Engineering, Infrastructure, Operations, Occupational Safety and external suppliers.