Care Manager, Telephonic Nurse 2

Role Overview

• Delivering telephonic, patient-centered care in a structured call-center environment throughout the shift
• Providing medication education, including administration techniques, side effect management, and adherence support
• Developing and implementing individualized care plans tailored to each member’s clinical needs
• Monitoring patient progress through ongoing assessments and follow-up interactions
• Collaborating within established protocols and utilizing advanced telecommunication systems to ensure consistent, high-quality care delivery

Requirements

• Bachelors of Science in Nursing (REQUIRED)
• 3
• 5 years of clinical acute care experience as an RN
• Licensed Registered Nurse (RN) in the (appropriate state) with no disciplinary action
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, and Outlook
• Managed care experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Benefits

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities