Delivery Manager

Role Overview

• You will be the delivery operations owner for your product group, responsible for ensuring that work flows efficiently from ready to done across 3–5 development teams.
• You will work closely with Product Managers, Tech Leads, and your group’s engineering leadership to maintain healthy execution without inserting yourself into product or technical decisions.
• You will also coordinate with Delivery Managers in other groups to manage cross-group dependencies and maintain consistency in delivery practices across the organization.
• Monitor work in progress across all teams in your group, ensuring WIP limits are maintained and nothing is silently aging.
• Identify bottlenecks early — whether they’re technical blockers, dependency conflicts, or capacity constraints — and drive resolution before they impact delivery.
• Ensure the ready queue is always stocked with well-groomed, properly defined work so engineers are never blocked waiting for something to pull.
• Maintain board health and hygiene — every item reflects its actual status, nothing is lost or miscategorized.
• Partner with the group leader and Tech Leads on scheduling work across teams — balancing capacity, priorities, and dependencies.
• Track and report on cycle time, throughput, and capacity utilization for your group.
• Facilitate the group’s delivery cadences — daily flow reviews, weekly throughput reviews, and regular process improvement sessions.
• Identify and implement improvements to delivery workflows, tooling, and practices within your group.

Requirements

• 4+ years of experience in delivery management, program management, technical program management, or a similar operational role in a software development environment
• Demonstrated experience managing delivery across multiple concurrent workstreams or development teams
• Practical experience with Kanban or Lean delivery methodologies — not just certification, but real experience managing flow-based delivery
• Strong proficiency with Jira, including board configuration, workflow management, and reporting
• Comfort with delivery metrics: cycle time, throughput, WIP limits, cumulative flow diagrams, and capacity utilization
• Experience with resource planning and capacity management across multiple teams
• Ability to identify bottlenecks and resolve execution blockers proactively without waiting for escalation
• Clear communication skills — able to provide concise status updates and facilitate focused meetings
• Fluency in Spanish; working proficiency in English (B2+)

Benefits

• Undefined Contract
• A fast and deep growing career path
• Pre-paid health insurance coverage with Sura for you and one additional member of your family
• Flex time
• Flexibility to work from home as it is needed
• Yearly ophthalmological health bonus
• The opportunity to improve your English skills by working side-by-side with international teams and projects
• Fully personalized English classes
• More!