Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support
Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives
Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans
Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness
Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership
Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes

Renewals Account Manager

Key skills