Project Coordinator, Enterprise Projects Office

Role Overview

• Own execution of the EPO communications calendar across active programs — drafting and publishing Slack channel updates, company-wide announcements, intranet posts, and program website content (including the Project WAVe site) in alignment with EPO communication strategy and Voyager brand standards.
• Build and maintain change management content for enterprise program rollouts — including employee-facing training materials, self-service guides, process documentation, manager toolkits, and policy explainers — ensuring content is clear, accurate, and ready when programs go live.
• Support the annual Enterprise Planning cycle by coordinating division goal submissions, maintaining the planning calendar, building employee-facing communications that connect company Vision, Mission, and Goals to team-level work, and documenting the planning process for continuous improvement year over year.
• Own the EPO’s project intake infrastructure — maintaining the intake form and SharePoint repository, coordinating scoping call logistics for new project requests, and ensuring the EPO project registry and capacity tracker are current so the Senior Director can make informed portfolio and assignment decisions.
• Own and manage minor project workstreams end-to-end, including low-complexity but required process rollouts (e.g., HR policy updates, IT self-service training, name change procedures), with accountability for timeline, content, and stakeholder communication.
• Partner with Sr. Program Managers to coordinate meeting logistics, track action items, maintain program documentation repositories, and ensure dashboards and milestone trackers reflect current status.
• Coordinate with Internal Communications, IT, HR, and Marketing/Communications (MarCom) to ensure enterprise program messaging is consistent, on-brand, and delivered on time through the right channels.
• Support integration activities for new acquisitions and entity onboarding where EPO is engaged, including coordination of communications, training materials, and logistics in partnership with HR, IT, and the M&A team.
• Provide surge capacity across EPO programs during periods of peak demand, leave coverage, or team transitions — maintaining program continuity without loss of momentum.

Requirements

• Bachelor’s degree within Business Communications, Organizational Development, and 2 plus years' related experience in project coordination, communications, or change management OR 6 plus years of experience in a related field in lieu of a degree.
• Demonstrated experience creating employee-facing communications, training content, or process documentation in a professional setting, with strong written communication skills and a clear, accessible style.
• Experience supporting project or program management activities, including tracking action items, maintaining documentation, and coordinating across multiple stakeholders simultaneously.
• Proficiency with Smartsheet, SharePoint and/or equivalent intranet and document management platforms, i.e., Slack, and Microsoft Office Suite.
• Demonstrated ability to communicate both written and verbally with high accuracy across business units.
• Strong organizational skills and the ability to manage multiple workstreams and deadlines independently.
• Comfort operating in a fast-paced, ambiguous environment where priorities shift and resourcefulness is expected.
• Demonstrated ability to work cross-functionally and build effective relationships with stakeholders at varying levels of seniority.

Benefits

• Flexible Time Off (FTO), empowering employees to take the time they need to recharge and maintain a healthy work-life balance
• Comprehensive medical, dental, and vision coverage for employees and their families, with a significant portion of premiums covered by the company and many benefits paid at 100% for employees
• Flexible, affordable gym memberships with 12,700+ options nationwide, including 24 Hour Fitness, EoS Fitness, Crunch Fitness, Anytime Fitness, Blink Fitness, Chuze Fitness, and more! No long-term contracts and FREE on-demand workout videos before you enroll
• 401(k) retirement plan with a 50% company match on contributions up to 8%, supporting long-term financial security
• Company wellness programs that support physical and mental well-being
• Additional voluntary benefits and employee support resources
• The opportunity to work alongside a highly talented team in an innovative, mission-driven environment