Lead the development, implementation, and ongoing management of the company's trade, distribution, and contract operations infrastructure in support of the organization's first commercial product launch.
Establish and oversee processes relating to government and commercial contracting, chargebacks, rebates, fees, and distribution operations.
Collaborate with Market Access, Finance, Supply Chain, Legal, Compliance, Patient Services, and external trading partners for operational excellence.
Develop and manage trade operations strategies supporting product launch and commercialization.
Lead operational relationships with wholesalers, specialty distributors, specialty pharmacies, and other channel partners.
Oversee processes for product distribution, inventory monitoring, order-to-cash activities, and channel data reporting.
Collaborate with Finance to support gross-to-net forecasting, accrual development, and revenue recognition activities.
Assist in operational oversight of Medicaid, Medicare, 340B, Federal Supply Schedule, and other government contracting programs as applicable.

Bachelor's degree in Business, Finance, Supply Chain, Healthcare Administration, or related discipline.
8+ years of pharmaceutical, biotechnology, specialty pharmaceutical, or healthcare industry experience.
Minimum 5+ years of experience in trade operations, contract operations, market access operations, gross-to-net management, or related commercial functions.
Demonstrated experience supporting pharmaceutical product launches and commercialization activities.
Strong understanding of pharmaceutical distribution channels, specialty pharmacy, wholesalers, chargebacks, rebates, and contract administration.
Experience working with third-party trade and contract operations vendors and technology platforms.
Strong analytical, financial, and problem-solving skills.
Proven ability to manage complex cross-functional projects and stakeholder relationships.
Experience in a small or emerging biotechnology company environment preferred.
Experience establishing trade and contract operations infrastructure for a first product launch preferred.
Knowledge of government pricing programs, 340B, Medicaid Drug Rebate Program, and related compliance requirements preferred.
Experience with gross-to-net forecasting, accrual management, and revenue analytics preferred.
Experience implementing contract management, revenue management, or trade operations systems preferred.

Approximately 15–30% travel for partner meetings, vendor management, industry conferences, and internal business meetings.

Director, Trade & Contract Operations

Key skills