Billing Administrator

Role Overview

• Collation of service information required to produce customer invoices
• Reconciliation of billed items to manual bills created in finance and billing systems
• Creation of manual consolidated customer invoicing
• Uploading invoices to customer portals
• Documenting billing processes and maintaining a billing information library
• Dealing with customer and business queries relating to invoices produced
• Posting invoices and credits to finance systems
• Maintenance of detailed billing schedules
• Liaison with service technicians to collate billing information
• Highlighting and escalating process gaps and suggesting solutions
• Managing daily workloads in relation to SLA's in place
• Maintaining a high level of accuracy whilst meeting strict deadlines
• Developing good relationships with all business and external stakeholders

Requirements

• Previous experience working in a billing environment
• Experience of using Microsoft excel formulas
• Good interpersonal and teamwork skills
• Knowledge of billing governance
• Be able to motivate self
• Be professional and positive
• Financial accounting knowledge

Benefits

• Discount scheme
• Bonus and career opportunities
• Relocation Package up to £5,000 for those moving from more than 2 hours away
• Industry-Leading Training to support customers' needs
• Additional opportunities to earn more with regular bonus
• Salary grading system linked to performance
• Opportunity to contribute to a Private Healthcare scheme
• Enrolment in company pension scheme
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
• Leads Commission scheme for passing on sales leads
• Employee Assistance Programme (EAP) available 24/7
• Long service recognition with additional leave after five years
• Refer a Friend bonus of up to £1,000