Credit Controller

Role Overview

• Responsible for maximising the collection of debt
• Ensuring that the debtor days are reduced in line with company targets
• Debt management and collection of customer accounts
• Responsibility for your section of the ledger
• Achieving agreed collection targets
• Providing reports on the performance of accounts
• Controlling and monitoring the daily debt
• Monitoring cash allocation and proposing corrective action on allocated accounts where needed
• Escalating serious issues to the Team Leader or Credit Manager
• Providing an excellent level of customer service
• Resolving all business queries within agreed timeframes
• Ad hoc administration duties

Requirements

• A minimum of 2 years experience within a collections environment
• ICM qualification would be advantageous
• Ability to initiate and facilitate continuous improvements
• Work to strict timeframes
• Ability to maintain a high level of accuracy
• Excellent IT skills including MS Office and Pivot tables
• Understanding of audit controls
• Excellent written and spoken communication skills
• Good organisation skills

Benefits

• Discount scheme
• Bonus and career opportunities
• Additional opportunities to earn more with regular bonus and commission schemes.
• Salary grading system
• linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Uncapped leads commission
• although this isn’t a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP)
• free to access and available 24/7 to you, your family, and friends.
• Long service recognition
• includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend
• earn up to £1,000 for referring someone to work for Rentokil Initial.