Act as the primary strategic advisor to clients, aligning consulting solutions with business goals
Lead the planning, execution, and delivery of consulting projects across multiple industries
Develop and maintain strong client relationships, acting as a trusted partner throughout the engagement lifecycle
Drive business development by identifying upsell and cross-sell opportunities within existing accounts
Manage project scope, timelines, budgets, and resources to ensure successful delivery
Facilitate executive-level communications and stakeholder reporting
Oversee financial performance of engagements, including billing, and forecasting
Collaborate with internal teams to ensure consistent delivery standards and client satisfaction
Support strategic transformation initiatives for clients
Contribute to the development of consulting methodologies, templates, and best practices

8+ years of experience in strategic consulting and program management
Strong understanding of the Software Development Lifecycle (SDLC) and modern project delivery methodologies (Agile, Hybrid, Waterfall)
Solid technical foundation, including experience with Microsoft technologies and cloud-based solutions
Experience managing project financials, including budgets, forecasting, and milestone-based funding
Excellent verbal and written communication skills with audiences at all organizational levels
Ability to translate complex technical and business concepts into clear, actionable plans and insights
Proficiency with Microsoft Office tools and Microsoft Project
Bachelor’s degree preferred
PMP, PRINCE2, Agile certification, or equivalent project management education preferred

Program Manager – Microsoft Services Consulting

Key skills