Engage with stakeholders to build relationships and drive solutions that align with business goals.
Provide insights into regional market trends and customer needs to inform operational strategic direction.
Champion Center of Excellence services to ensure regional relevance and impact.
Forecast, track, and manage service levels to achieve staffing and revenue targets.
Ensure budget performance aligns with forecasts.
Manage, communicate and report on budget forecasts and PO tracking with the client.
Execute strategies in alignment with corporate and regional stakeholders.
Drive service delivery improvements through effective communication and planning.
Oversee the implementation of standardized processes and methodologies across the region.
Monitor and optimize performance metrics.
Track success using KPI performance metrics.
Support staff by removing obstacles, offering guidance on improvement and innovation.

Bachelor’s Degree Required; Degree in Kinesiology, Exercise Science or related field preferred.
Minimum of 5 years of experience managing multi-site, comprehensive wellness & fitness operations
Proven experience in multi-unit/regional management, operational management, and stakeholder engagement.
Strong financial acumen and experience managing budgets.
Expertise in strategic planning, team management, and business development.
Excellent communication skills and the ability to collaborate with cross-functional teams.
Proficiency in Google Workspace
Must be able to travel up to 50%

Regional Director

Key skills