Creation of invoices following the standard procedure;
Quality control of automatically issued invoices by means of a check for the correctness and completeness of data;
Perform Monthly billing reconciliation between invoices issued using ERP system and local Nota fiscals;
Interaction with cross-functional divisions (finance, sales, CS departments) on the terms of contracts, payments, client requests, reporting;
Monitor customer responses, manage calls, emails and incoming requests from clients from assigned territory (Southern and North America), respond in a timely manner and provide customer feedback;
Permanent communication with debtors;
Monitoring of the portfolio of debtors from the Southern America

2+ years Billing or other accounting process handling experience is preferable
Bachelor’s degree, preferable in finance and accounting
1+ year experience in leading customer-facing organizations (SaaS B2B is an advantage)
Experience working with ERP systems (NetSuite preferred)
Experience in local Brazilian invoicing
Strong verbal, written communication skills in English
Strong systems and analytical skills
Highly organized with the ability to complete multi-tasks in a timely manner
High attention to detail, proficient in Microsoft Office packages
Good knowledge of standards of business communication.
Intermediate proficiency in Portuguese is nice to have
Experience working with ticket systems is nice to have
Experience working with CRM platforms (Hubspot preferred) is nice to have
Practical experience with AI-powered tools is nice to have.

Billing and Accounts Receivable Specialist

Key skills