Key skills
Communication
About this role
Role Overview
- Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters
- Answer questions and resolve low complexity issues
- Facilitate overall servicing of accounts and processing business transactions
- Maintain suspense and follow-up system for outstanding underwriting items
- Ensure accuracy of information inputted into all appropriate systems
- Communicate with team members, agents/brokers, and key business partners
- Participate in problem-solving activities
- Establish and maintain effective relationships with clients and colleagues
- Participate in special projects and other duties as assigned to assure efficient operation of the team
Requirements
- Bachelor’s degree preferred
- Excellent oral and written communication skills
- Organizational skills
- Ability to multi-task in fast-paced environment
- Ability to work independently and within a team
- Ability to follow process and attention to details
- Willingness to work toward insurance designation (AINS)
- Intermediate level of proficiency in MS Word and Excel
Benefits
- Health, dental, and vision insurance plan options
- Optional life and disability insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- Paid time off (PTO) and corporate holidays
- Floating holidays
- Parental leave