Talent Manager – Administrative, Customer Support

Role Overview

• Negotiate and develop business with new and current clients
• Market services via telephone, video, and in-person meetings
• Recruit, interview, and match administrative and customer support professionals
• Manage ongoing engagements to deliver outstanding customer service
• Provide ongoing communication and career guidance to candidates
• Participate in local trade association and networking events

Requirements

• BA/BS degree preferred
• 1+ years administrative or customer support experience preferred
• 2+ years’ experience with Business Development in a Metrics Driven environment
• Success in developing new business in a multi‐call, multi‐decision maker environment
• Prior success marketing to and closing top level decision makers at small/medium sized businesses
• Working knowledge of current Windows Operating System, Microsoft Office Suite, and any Contact Management Application (Salesforce)
• Knowledge and familiarity with administrative and customer support department operations
• Positive attitude and an engaging businesslike approach

Benefits

• Competitive benefits package, including medical, vision, and dental
• Flexible spending and health savings accounts
• Life and accident insurance
• Adoption, surrogacy, and fertility assistance
• Paid parental leave of up to 6 weeks
• Short/long term disability
• Paid time off for vacation, personal needs, and sick time
• 11 paid holidays per calendar year
• Contributions to 401(k) savings and investment plan with employer match