Support Senior Legal Consultants and Legal Innovation Partners in delivering client adoption programs, training sessions, and change management initiatives
Facilitate training webinars, onboarding sessions, and workflow workshops for client users at law firms and legal departments
Assist in developing training content, adoption guides, workflow documentation, and enablement resources
Monitor client adoption metrics and engagement data, preparing reports and identifying trends for the supervising LIC or LIP
Respond to client enablement inquiries, coordinating with Legal Innovation Partners and the technical team to ensure issues are addressed promptly
Develop a deep working knowledge of the NetDocuments platform, AI features, and integration ecosystem — becoming a trusted resource for clients navigating day-to-day platform questions
Support the development and maintenance of internal LIC team playbooks, knowledge base articles, and enablement templates
Build relationships with client legal technology and operations contacts, contributing to a positive and productive ongoing engagement
Other duties as assigned

2+ years of experience in legal operations, legal technology, legal consulting, or a related field — or a JD with meaningful interest in legal technology and a desire to move into a non-traditional legal career
Working knowledge of AI tools and their practical business applications mainly pertaining to legal uses and workflows
Basic familiarity with law firm or in-house legal department operations — you understand the environment your clients work in, even if you are still building deep expertise
Strong communication skills — written and verbal. You can facilitate a meeting, write a clear follow-up email, and present a training deck without stage fright
Organized and detail-oriented — you manage multiple workstreams simultaneously and follow through on commitments reliably
Curiosity about legal AI and technology — you are the kind of person who reads about what is happening in legal tech and gets excited about its implications
Collaborative and coachable — you take feedback well, ask good questions, and are invested in your own development
Experience with LegalTech platforms, document management systems, or Microsoft 365 is a plus
Ability to travel up to 10% to client sites and team events

Legal Consultant – Legal Tech Project Manager

Key skills