Promptly respond to leads arriving via WhatsApp (using a conversation management tool), ensuring a welcoming, consultative approach aligned with the company’s value proposition.
Qualify incoming leads by identifying needs, profile and timing according to predefined criteria.
Record and manage all interactions with leads in the CRM (HubSpot), maintaining a complete history, scheduling appointments and performing follow-ups as needed.
Forward qualified leads to branch offices with complete information, ensuring an efficient and accurate handover to those responsible for final conversion.
Suggest improvements to service flows based on daily learnings, helping to optimize processes and integration with other areas.
Stay continuously updated on the products and services offered, ensuring clarity and accuracy in responses during interactions.
Monitor and report performance indicators (e.g., average response time, conversion rate, contact volume), contributing analyses for decision-making and strategic adjustments.

Currently pursuing a bachelor’s degree in Business Administration, Commercial Management or related fields.
Experience with inside sales.
Experience with CRM tools, sales pipeline management, sales workflow automation and managing individual targets.
Excellent interpersonal, verbal and written communication skills.
Experience in the transportation and logistics sector.

Flexible meal and grocery allowance (use as you wish; not deducted during vacation).
Health insurance (for you and your dependents).
Dental care (for you and your dependents).
Two monthly psychologist sessions (free of charge).
Two monthly nutritionist consultations (covered by Motz).
Discounts at various pharmacies nationwide.
Wellhub (health and wellness program).
Wellness time (weekly workplace exercise sessions to keep you active).
Life insurance.
Variable compensation based on your role and achievement of targets.
Discounts at universities (to further your career).
Partnership with a language school (to develop and improve a second language).
Partnership with an amusement park (enjoy a fun day with your loved ones).
Travel at reduced rates with our partner travel agency (Motz).
Exclusive discounts on car rentals.

Sales Assistant (SDR)

Key skills