About this role

Cultivates, builds, and manages relationships with a portfolio of small business clients
Applies professional consultative sales and business development practices and techniques
Develops and executes sales strategies to attract new business clients and expand existing relationships
Identifies prospective customers and cross-sells additional products and services
Develops client rapport and instils confidence to develop credibility
Delivers exceptional customer service and builds trust by providing expertise, responsive service, and support
Develops and maintains long-term profitable relationships and expands wallet share

Typically between 4
6 years of relevant experience
Post-secondary degree in related field of study or an equivalent combination of education and experience
Strong financial analysis skills
Strong knowledge of business banking products, lending processes and loan documentation
Strong experience with customer sales and service
Technical proficiency gained through education and/or business experience
Verbal & written communication skills
In-depth
Collaboration & team skills
In-depth
Analytical and problem solving skills
In-depth
Influence skills
In-depth
Data driven decision making
In-depth

Business Banking Relationship Manager

Key skills