Chief of Staff

Role Overview

• Act as an Extension of Executive Leadership
• Partner closely with the CEO and CTO to drive key initiatives and organizational priorities.
• Serve as a trusted advisor and operational thought partner across the business.
• Help identify, triage, and resolve issues that require leadership attention before they become larger organizational challenges.
• Ensure important initiatives continue moving forward even when executive leadership is focused on external priorities such as fundraising, partnerships, and strategic growth efforts.
• Drive Organizational Effectiveness
• Improve communication, alignment, and collaboration across teams.
• Identify sources of friction, confusion, or inefficiency and proactively implement solutions.
• Facilitate cross-functional coordination and help teams navigate competing priorities.
• Create processes and operating rhythms that improve execution and accountability.
• Support Strategic Initiatives
• Help coordinate major company initiatives, including product launches, organizational changes, and strategic projects.
• Track progress against company goals and ensure stakeholders remain aligned.
• Provide structure and follow-through on complex, cross-functional efforts.
• Lead People Operations
• Own and evolve people operations functions, including performance management, employee development, career growth frameworks, and organizational planning.
• Serve as a trusted resource for managers and employees on people-related matters.
• Build scalable programs that strengthen company culture and employee engagement and wellbeing.

Requirements

• 5+ years of experience in a Chief of Staff, Business Operations, People Operations, Talent Leadership, or related strategic operational role.
• Exceptional organizational and prioritization skills.
• Strong ownership mindset with a willingness to step into ambiguous situations and drive outcomes.
• High emotional intelligence and excellent interpersonal judgment.
• Experience managing sensitive people-related matters with professionalism and discretion.
• Ability to influence and coordinate senior leaders across multiple functions.
• Strong communication skills, both written and verbal.
• Demonstrated ability to balance strategic thinking with hands-on execution.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development