Serve as the day-to-day client lead across the engagement, working closely with internal teams, client stakeholders, and the account lead.
Participate in a standing weekly client status meeting (5:30-6:30pm PT), supplemented by ad hoc meetings, working sessions, and written communication through the client's preferred collaboration platforms.
Earn trust quickly, and keep it by being proactive, informed, and never caught flat-footed
Navigate ambiguity with confidence, especially in environments where strategy is set internally and requires strong translation into execution
Lead and support a cross-functional team across account, project management, strategy, creative, and production
Collaborate closely with the account lead on the business
Set the tone for how the team shows up: calm, accountable, and solutions-oriented
Create an environment where people feel supported, challenged, and motivated to do their best work
Partner closely with Project Management to oversee scope, staffing, budgets, estimates, timelines, and financial health of the engagement.
Surface risks early and proactively develop solutions before they impact delivery.
Maintain a high standard of work quality, ensuring deliverables meet both client expectations and audience needs.

7+ years of account management experience, preferably within an agency environment
Experience leading digital, social, content, or creator-led programs
Experience supporting YouTube content, channel, or creator programs is a plus.
Clear and confident communicator across presentations, written communication, and client conversations
Comfortable working in fast-moving environments where priorities evolve and ambiguity is part of the process
Experience managing global stakeholders across time zones and navigating cross-cultural working relationships

Temporary Associate Account Director – Account Supervisor

Key skills