Key skills
SalesforceCommunicationRemote WorkCustomer SuccessAccount ManagementSales
About this role
Role Overview
- Partner with clients to develop and execute strategies that maximize their ROI
- Build lasting relationships with key stakeholders across client organizations
- Champion customer needs across HSI teams to drive continuous improvement
- Maintain an impressive 95%+ net retention rate through proactive engagement
- Drive account growth by identifying and securing expansion opportunities
- Share customer insights that shape our product roadmap
- Master our suite of solutions to become a trusted technical advisor
Requirements
- Track record of success in customer-facing roles with revenue responsibility
- Experience engaging with senior executives and stakeholders
- Strong technical aptitude and ability to master complex solutions
- Outstanding communication and presentation abilities
- Experience with Salesforce and customer success platforms is a plus
- Bachelor's degree or experience in customer success, sales, or account management
- Knowledge of EHS and compliance is beneficial but not required
Benefits
- Earning Potential: Hourly (non-exempt) base pay plus uncapped commission, with first-year total earnings projected at $52,500+ (salary + commission)
- Comprehensive Benefits: Access to healthcare, dental, and vision coverage, along with additional perks to support your well-being.
- Support and Growth Opportunities: Take advantage of parental leave, tuition reimbursement, volunteer time, and resources for both personal and professional development.
- Learning and Development: Gain unlimited access to HSI's Learning Management System and career training programs.
- Remote Work Flexibility: Enjoy the convenience of working from home.
- Generous Time-Off Policy: Recharge with our flexible vacation options.
- Retirement Savings: Plan for your future with our company match for retirement contributions