Manage the day-to-day activities of the staff supervised on site or remotely for a client hospital.
Monitor the status of outstanding patient accounts, identifying and resolving billing errors and claim denials.
Conduct weekly team meetings driving revenue cycle performance needs and continued training, maintain and track SOP’s and process improvement processes.
Implement strategies to improve collection rates and reduce outstanding accounts receivable.
Follow up on complex payer trends, communicate with Management the volume and specific issue along with researched payer specific guidelines.
Requirements
Minimum five (5) years of general hospital business office billing and collections experience, with at least 2 years of Manager level experience.
A proficient understanding of medical office or medical terminology training.
A high level of professionalism displayed by appearance and conduct.
Understand critical access hospital business office operations.
Strong analytical skills to identify and resolve complex billing issues.
Benefits
Reliable high-speed internet connection is required for all remote/hybrid positions.
Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities.
A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations.