The Wind Hub Manager reports to the Service Director and is a strategic role accountable for building long term relationships with customers, driving optimized operations, fiscal management, and hub safety.
Overall scope includes leading a hub team, managing daily hub operations, turbine output, as well as exemplifying excellence in leadership, safety, quality control, and financial oversight.
Provide leadership to support a multi-site service hub.
Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning.
Own the safety culture within the hub, inclusive of contracted partners and customers.
Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule.
Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
Partner with Customer Performance Director to escalate customer concerns with priority.
Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables.
Prioritize turbine performance to meet/exceed performance commitments.
Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset.
Lead operations within a multi-site service hub ensuring weekly visits to each site: Drive a safety focus. Continue to grow customer relationships. Team engagement and talent development.
Requirements
High School Diploma or equivalent
Minimum of 5 years relevant experience inclusive of leadership
Minimum of 3 years experience in a field services or equivalent role in the energy industry
Ability and willingness to travel within the hub, which may require overnights
Must maintain a valid driver’s license
Associate or Bachelor’s degree from an accredited college or university
Technical Certification in Wind Energy or Electrical/Electronic field preferred
Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
Wind turbine or energy industry experience
Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
Comprehensive writing skills to meet contractual reporting obligations, as required
Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management
Strong leadership skills, ability to embrace and adapt to change and influence others
Excellent interpersonal and leadership skills
Ability, willingness, and adaptability to take initiative and work without direct supervision
Benefits
medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants