Understand and manage project scope as agreed with the client and ensure that it is fully executed by both MS and client
Communicate with clients to facilitate scheduling, training, and delivery of virtual events
Create and maintain required project artifacts including project schedule, training materials, project requirements documents, and presentations for various discussions
Effectively communicate project expectations and progress to our clients, team members, and executive team in a timely and clear manner
Continually strive to improve virtual event management processes by enhancing best practices and proactively identifying areas of improvement
Understand MS products and how platform updates will impact product set-up
Requirements
3+ years of experience managing & producing virtual events for clients