Regional Operations Manager

Role Overview

• Effectively manages Disease Management programs in designated market or geography
• Reviews and analyzes data to drive patient care outcomes in programs across the market
• Build & manage effective relationships with internal and external clients
• Provide clinical support to reporting Registered Nurse Case Managers; may provide direct nursing care as needed
• Manage all teammate employment/ HR activity such as payroll, PTO, hiring, onboarding duties, professional development, performance management, and disciplinary actions when necessary
• Ensure compliance to all applicable regulations and DaVita policies
• Monitor risk management and quality assurance compliance
• Achieve quality and metric goals in Integrated Kidney Care programs
• Coordinate activities with DaVita IKC management team, Regional Medical Directors, cross-functional departments, Registered Nurses and others as needed
• Evaluate processes to ensure cost effectiveness and reduce operational expenses
• Implement initiatives and analyze impact to outcome expectations
• Create and submit reports and analysis of teammate performance as needed.

Requirements

• Minimum of 3-5 years’ management experience leading and managing teams required
• Demonstrates experience managing to data driven outcomes and process improvement required
• Strong communication on medical management, operational, and business-related issues
• Minimum of 1-2 years’ experience in clinical nursing leadership highly preferred
• RN license preferred
• Current CPR certification required
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
• Home office with Internet connectivity at minimum of 1MB upload and 1MB download speed required

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.