Business Development Officer

Role Overview

• This position is primarily responsible for developing new small business loan and deposit relationships, servicing existing small business relationships, maintaining a prospective customer call program, networking referral sources, conducting prospect blitzes, enhancing the visibility of the Bank in the community and working with business partners to solicit new business in conjunction with the Bank’s strategic and financial objectives.
• Develops new small business relationships and services current small business loan and deposit relationships by prospecting new customers, profiling to identify current and future needs.
• Contacts customers to determine loan, deposit, insurance and investment needs.
• Sells small business products and services that meet identified needs according to the Bank’s pricing and fee schedule.
• Refers the customer to specialists as identified, cross-sells with Branch Manager, owner's personal banking and employee accounts relationship.
• Maintains a prospective customer calling program by using referrals and other methods to identify potential customers.
• Makes cold calls to promote the Bank's products and services.
• Resolves customer problems and follows up to ensure that the situation is satisfactorily resolved.
• Promotes the Bank’s professional image through involvement within the community.
• Regularly contacts sources, attends, recognizes and entertains referrals sources according to the Bank’s policies and procedures to obtain referrals and develop new business relationships.
• Submits reports including business development activity in the prescribed method and in an efficient and timely manner.
• Serves as a leader among peers and a coach to other Business Development Officers and Branch Managers.

Requirements

• Minimum Education: BA or BS
• Minimum Years Experience: 7
• Special Skills: Excellent project management skills, Excellent communication skills, both written and verbal, Excellent organizational, analytical and interpersonal skills, Excellent customer service skills, Ability to use a personal computer and job-related software (MS Word
• Basic Level, MS Excel
• Intermediate Level, MS PowerPoint
• Basic Level)
• Experience in banking related external sales
• General knowledge of financial institution lending policies and procedures
• Experience in community and civic activities preferred.

Benefits

• Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law.
• FNB provides all applicants and employees a discrimination and harassment free workplace.