Key skills
Communication
About this role
Role Overview
- Set up new orders by adhering to both standard work practices and client-specific SOP instructions.
- Accurately confirm job milestones are completed correctly and on time.
- Following all process and communication standards within multiple platforms.
- Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.
Requirements
- Ability to rapidly move from one critical task to another.
- Ability to navigate and interpret Airline booking and tracking websites.
- Proactive communication skills
- Ability to source driver coverage for any segment of an order.
- Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
Benefits
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements