Claims Processor

Role Overview

• The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts.
• Setting up the initial claim notification.
• Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
• Assist with processing other types of Annuity In-Force transactions as needed.
• Provide information regarding contract values, request status updates, withdrawals, fund performance, outstanding requirements, and any other transaction related to Annuity In-Force.
• Support both Agent/Advisors and Clients with all Annuity In-Force request via phone and email.
• Communicating requirements, settlement options and claim status with beneficiaries, agents, attorneys and clients.
• Processing and approving claim payments, generating settlement confirmation letters and tracking of all claim settlements.
• Assist in special projects as needed.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• 3+ years of operational/claims or processing experience or a combination is preferred.
• Proven ability to communicate effectively.
• Strong problem-solving skills and experience working in a fast-paced environment.
• Strong leadership and communication skills.
• Strong working knowledge of the annuity market, with specific focus on the fixed, fixed indexed and variable annuities.

Benefits

• Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package.
• Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.
• Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability.
• All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
• Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.