Vice President, CTO Operations

Role Overview

• Lead by example, fostering a culture of accountability, operational excellence, and a customer-first mindset across the organization.
• Attract, build, manage, and develop a high-performing team of talented operations & execution leaders with diverse expertise, perspectives, and backgrounds.
• Develop and implement an operating model and stakeholder engagement model for the newly created CTO Operations organization, serving as the accountable leader and primary interface to stakeholders to translate the company’s business strategy and goals into technology and engineering deliverables, leveraging best-in-class operating models to drive execution and engineering excellence, and surfacing execution insights and constraints to inform ongoing strategic decisions.
• Oversee the organization’s strategy and transformation planning, including execution of the transformation strategy and change management, OKRs, business metrics, analytics and reporting, and the enablement of new engagement models to resolve organizational bottlenecks.
• Lead a central team of Chiefs of Staff delivering proactive executive operation support to engineering leaders across the CTO, Software organization to accelerate execution and improve engineering productivity.
• Oversee central technical program management, driving execution excellence for cross-functional engineering initiatives across the CTO, Software organization.
• Oversee internal and external communications for the CTO, Software organization, including all-hands meetings, employee engagement, and onboarding, acting as the “front door” for key communications for the organization, as well as key external communications and speaking engagements.

Requirements

• Current or prior experience operating at the VP level in strategy, operations, or related areas within an established technology company.
• 15+ years of experience in strategy, operations, or related areas, including 8+ years leading organizations through senior leadership roles.
• Proven success building and leading high-performing teams that drive strategic, operational, and execution capabilities within large, complex product or engineering environments.
• Experience driving strategy and/or operations within engineering organizations delivering products used by millions of customers and/or large-scale commercial businesses generating more than $100 million in annual revenue.
• Strong track record of improving operational efficiency and engineering effectiveness through strategic thinking and disciplined execution.
• Experience leading or scaling functions such as transformation, chief of staff, technical program management, and/or communications.
• Demonstrated ability to influence senior executives and drive alignment across large, matrixed organizations with multiple stakeholders and competing priorities.
• Excellent written and verbal communication skills, with the ability to communicate complex technical and operational topics clearly to executive audiences.
• Strong collaboration and leadership presence, with a reputation for building trust, attracting top talent, and developing diverse, high-performing teams.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave