Billing and Follow-up Representative – PFS, Hospital Medical Billing Follow-up, Medicaid

Role Overview

• Performs the day-to-day billing and follow-up activities within the revenue operations for an assigned Patient Business Services (PBS) location
• Documents claims billed, paid, settled, and follow-up in appropriate system(s)
• Identifies and escalates issues affecting accurate billing and follow-up activities
• Communicates with appropriate hospital departments to clarify billing discrepancies
• Proactively follows up on delayed payments by contacting patients and third-party payers
• Assists in the training and education of Billing and Follow-Up Representative I colleagues.

Requirements

• High school diploma or Associate's degree in Accounting or Business Administration or related field
• Minimum of three (3) or more years of direct experience and relevant knowledge of revenue cycle functions and systems
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Excellent verbal and written communication and organizational abilities
• Strong interpersonal skills in dealing with internal and external customers
• Accuracy, attention to detail and time management skills
• Ability to work independently.

Benefits

• Health insurance
• Paid time off
• Professional development opportunities