Evaluate high volumes of data points running them against an evolving checklist of standards
Take on new projects with fast moving targets and tight turnaround times on a regular and repeated basis
Provide structured feedback and recommendations for process improvement on an ongoing basis
Maintain high levels of confidentiality while performing investigations
Demonstrate ability to comprehensively document investigations
Demonstrate great judgement and be open to sharing what you know with others
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field
Preferable with 2 years of working experience in the related field is ideal for this position. However, fresh graduates are encouraged to apply
Ability to work with a flexible schedule and on shifts
Ability to work under pressure and adapt quickly to adverse situations
Self-directed, but also great at collaborating
Ability make well-reasoned judgements quickly and effectively navigate ambiguity
Excellent verbal and written communication skills in English and the language of the supporting market.

Assistant Verified Operations Specialist

Key skills