Key skills
LeadershipCommunicationProblem SolvingCollaboration
About this role
Role Overview
- Lead and deliver critical People Operations transformation activity
- Provide high-quality operational leadership across core HR services
- Ensure a consistent, efficient and colleague-centric experience
- Support design and implementation of the Future People Operations model
- Translate strategic design into practical, workable processes and structures
- Drive standardisation, governance, and clear ownership across services
- Lead delivery of People Operations technology changes
- Simplify and digitise colleague and manager journeys
- Embed automation, workflow consistency, and data insight
- Establish and operationalise a central Investigations Team
- Strengthen ER case handling, governance, and consistency
Requirements
- Experience of HR / People Operations / ER environments
- Operational delivery in complex organisations
- Strong process design and improvement capability
- Ability to translate strategy into practical delivery and lead change in ambiguous environments
- Strong stakeholder engagement and communication skills
- High levels of ownership, accountability and resilience
- Experience operating in structured, high-accountability environments
- Leading teams through change or transformation
- Problem solving and decision-making capability
- Ability to work across multiple priorities and stakeholders
- An interest in People transformation and Technology & operational improvement
Benefits
- Real project & transformation experience in a FTSE100 organisation
- A dedicated mentor to help you build commercial skills
- Flexible working and travel to office locations only when collaboration is needed
- Access to our Employee Networks
- A Buddy from our Ex-Military or Athlete communities