Key skills
Cyber SecurityGoAIProduct ManagementCommunicationCustomer SuccessSales
About this role
Role Overview
- Support the development and continuous improvement of Ontinue’s MXDR service offering.
- Work with Product, Sales, Engineering, Security Operations, Customer Success, and customers to understand needs, use cases, pain points, and desired security outcomes.
- Translate customer, market, and internal feedback into requirements, user stories, product concepts, and roadmap inputs.
- Support requirements engineering, including discovery, documentation, prioritization, validation, and stakeholder alignment.
- Join customer and prospect conversations to understand technical requirements and operational challenges.
- Help bridge commercial and technical teams by capturing, structuring, and following up on product feedback.
- Create clear diagrams, workflows, presentations, and documentation to explain product concepts and technical ideas.
- Support go-to-market activities with product knowledge, technical context, competitive insights, and messaging input.
- Monitor trends in cyber security, MDR, MXDR, SOC operations, Microsoft Security, and AI-powered security operations.
- Support product initiatives from discovery through execution, gradually taking ownership of selected topics as you grow in the role.
Requirements
- 2+ years of experience in Product Management, Requirements Engineering, Sales Engineering, Pre-Sales, Cyber Security Consulting, Security Operations, or a similar technical customer-facing role.
- Practical cyber security experience, for example in managed security services, threat detection, incident response, SOC operations, consulting, or customer-facing technical work.
- Ability to understand customer needs, challenge assumptions, and translate feedback into clear product requirements.
- Confidence working with Sales, customer-facing teams, technical stakeholders, and customers.
- Structured, analytical thinking combined with a pragmatic, hands-on execution style.
- Clear communication skills with both technical and non-technical audiences.
- Ability to communicate complex technical ideas through diagrams, workflows, presentations, and written documentation.
- Curiosity, ownership, and motivation to grow in a fast-moving product environment.
- Willingness to work regularly from our Zurich office.
- Fluency in English is required; German is a strong plus.
Tech Stack
- Cyber Security
Benefits
- Competitive salary
- Great benefits
- Access to management and Microsoft training