Sales Team Leader

Role Overview

• Lead, motivate, and support a team of Sales Advisors on a daily basis.
• Set individual and team objectives and monitor commercial performance, using KPIs to evaluate results and adjust strategies.
• Coach team members through call reviews, feedback sessions, field support, and development plans.
• Optimize the customer journey for future participants by ensuring the team continuously improves its sales techniques and delivers outstanding customer service.
• Actively participate in sales activities, including information sessions, appointments, trade fairs, job days, festivals, and other events.
• Analyze results, identify improvement opportunities, and implement corrective actions.
• Collaborate closely with management and other departments (Marketing, Operations, Admissions, etc.).
• Train new employees and ensure the ongoing development of the team’s skills and capabilities.

Requirements

• You have previously lived an experience abroad (high school exchange, language program, or extended travel experience).
• You have extensive experience in managing a CRM in a B2C environment.
• You are a natural and inspiring leader with excellent communication skills.
• You combine strong commercial acumen with a people-centered management approach.
• Ideally, you have at least 5 years of sales experience, including initial experience managing a team.
• You have an entrepreneurial mindset, enjoy taking initiative, and are passionate about helping others grow.
• You are available to work Monday through Friday, with occasional weekend commitments depending on events and activities (flexibility required).
• You are able to work independently while fostering strong team cohesion.
• You fully embrace WEP’s vision of educational and cultural travel.
• You are native Spanish speaker and completely fluent in English.

Benefits

• A pleasant, relaxed, and stimulating work environment.
• A dynamic, passionate, and mission-driven team.
• A permanent full-time contract with an immediate start in Madrid.
• An attractive compensation package, including meal vouchers.
• Hybrid model with 2 days home office.
• The opportunity to play a key role in WEP’s growth.
• Genuine career development opportunities within a flexible, dynamic, and rapidly expanding organization.