Role Overview
- Act as the first operational filter for incoming requests, opportunities, decisions, and interruptions before they reach the CEO.
- When new requests enter the CEO's inbox, calendar, or communication channels:
- Determine whether the CEO must be involved
- Identify items that can be delegated
- Flag items that should be postponed
- Recommend items that should be declined
- Protect executive focus by preventing unnecessary involvement
- When priorities conflict, surface recommendations instead of simply presenting problems.
- Project Execution When the CEO introduces a new initiative, partnership, idea, or strategic priority:
- Convert it into a documented execution plan
- Define objectives and desired outcomes
- Assign ownership
- Establish timelines and milestones
- Define success metrics
- Determine immediate next actions
- Maintain visibility from project launch through completion.
- Follow up proactively when deadlines slip, ownership becomes unclear, or momentum stalls.
- Meeting Management Before executive and leadership meetings:
- Prepare briefing documents
- Gather relevant background information
- Identify risks and unresolved decisions
- Present recommended actions
- During meetings:
- Capture decisions in real time
- Document commitments and ownership
- Record action items requiring follow-through
- After meetings:
- Distribute action items
- Confirm ownership
- Track completion
- Follow up until commitments are executed
- If decisions are made without clear owners, resolve the ambiguity immediately.
- Leadership Accountability Maintain a single source of truth for active initiatives.
- Track:
- Deliverables
- Deadlines
- Risks
- Escalations
- Bottlenecks
- Ownership
- Provide weekly executive reporting that highlights:
- Progress
- Risks
- Missed commitments
- Decisions requiring executive input
- Escalate execution risks before they become operational problems.
- Communication Management Draft and manage:
- Leadership updates
- Internal communications
- Meeting summaries
- Follow-up messages
- Strategic announcements
- Translate CEO direction into communication that teams can execute without requiring repeated clarification.
- Decision Tracking Maintain a CEO Decision Log.
- For every significant decision:
- Document the decision
- Capture why it was made
- Record ownership
- Track execution status
- Prevent repeated discussions caused by missing documentation or unclear accountability.
- Organizational Clarity Identify situations where:
- Ownership is unclear
- Multiple leaders believe they own the same initiative
- Priorities compete for the same resources
- Teams are overcommitted
- Strategic direction is being interpreted differently across departments
- Escalate issues with recommended solutions rather than observations alone.
Requirements
- 5+ years supporting founders, CEOs, executives, or business owners
- Strong project management experience across multiple concurrent initiatives
- Experience coordinating work across multiple departments
- Exceptional written English
- Experience creating executive reports and operational updates
- Experience documenting processes, systems, and workflows
- Strong organizational systems thinking
- Ability to manage competing priorities without constant supervision
You must be comfortable:
- Making decisions with incomplete information
- Following up repeatedly when accountability is weak
- Challenging assumptions respectfully
- Managing founder-driven environments with frequent changes
- Operating independently for extended periods without detailed direction
Candidates who primarily identify as administrative assistants without execution ownership experience are unlikely to succeed in this role.
Benefits
- PTO
- HMO
- Fully Remote Work
- Competitive Salary Package