Strategic Account Executive

Role Overview

• Conduct Outbound Prospecting: Utilize tools like 6sense and Outreach.io to identify and target existing customers upsell and cross-sell growth potential.
• Cultivate Customer Relationships: Build and maintain strong relationships with existing customers to foster consultative partnerships for the long term.
• Identify Sales Opportunities: Analyze customer business needs, vertical, and technical challenges to uncover sales opportunities.
• Grow Book of Business: Oversee a portfolio of existing customers, uncover new sales opportunities, increase product adoption and revenue contribution to Bluehost.
• Full Sales Cycle Management: Handle the entire sales process for Bluehost services, from prospecting and closing deals to post-sale account management.
• Achieve Performance Metrics: Meet and exceed performance metrics, including customer satisfaction and monthly sales targets.
• Resolve Customer Issues: Provide effective solutions to customer problems within our support scope.
• Exhibit Strong Interpersonal Skills: Thrive in a high-volume, dynamic environment by multitasking, prioritizing, and demonstrating exceptional communication.
• Close Sales with Integrity: Apply robust sales skills to understand customer needs and close sales ethically.
• Demonstrate Commitment to Success: Show a strong commitment to consistently achieving and surpassing sales goals.
• Communicate Persuasively: Excel in both verbal and written communication, influencing and engaging stakeholders.
• Support SMBs: Demonstrate a deep passion for helping small and medium-sized businesses succeed.

Requirements

• Proven success growing existing customer relationships through upselling, cross-selling, and consultative solution selling.
• Skilled at developing trusted partnerships with customers and identifying opportunities to drive long-term value.
• Demonstrated ability to meet or exceed sales targets, retention goals, and customer satisfaction metrics.
• Strong discovery skills with the ability to uncover customer business needs and align solutions to drive adoption and growth.
• Experience managing opportunities from prospecting and qualification through close and ongoing account development.
• Comfortable managing a portfolio of accounts, prioritizing activities, and thriving in a fast-paced, metrics-driven environment.
• Clear, persuasive, and professional in both verbal and written communication, with the ability to influence and engage stakeholders.
• Familiarity with CRM and sales engagement platforms such as Salesforce, Outreach.io, 6sense, or similar tools; experience with hosting, WordPress, domains, SaaS, or digital solutions is a plus.
• Customer-focused with strong critical thinking skills and a passion for delivering solutions that help customers succeed.
• Genuine enthusiasm for helping small and medium-sized businesses grow through technology and online solutions.

Tech Stack

• WordPress

Benefits

• Health Insurance options to fit you
• HSA
• Medical
• Dental
• Vision
• Matching 401K
• Life/AD&D/STD/LTD
• Tuition Reimbursement
• Pet Insurance
• Generous vacation policy