Support the planning, execution, and delivery of multiple technology projects simultaneously.
Develop and maintain project plans, timelines, task lists, and project documentation.
Track project milestones, deliverables, risks, and dependencies.
Coordinate internal project meetings and maintain action item tracking.
Ensure project stakeholders have visibility into project status and upcoming deliverables.
Partner closely with the VP of Technology on client-facing projects and initiatives.
Participate in client meetings to document requirements, decisions, action items, and follow-up tasks.
Create and maintain comprehensive project documentation, including BRDs, functional specifications, user stories, process maps, workflow diagrams, SOPs, meeting notes, and action item registers.
Work closely with developers, designers, QA resources, and business stakeholders to facilitate project execution.
Assist in developing repeatable project management standards and best practices.
Requirements
3+ years of project coordination, project management, business analyst, implementation, or similar experience.
Exceptional organizational and documentation skills.
Strong written and verbal communication abilities.
Experience creating detailed project documentation and workflow diagrams.
Ability to manage multiple projects and priorities simultaneously.
Strong problem-solving and analytical skills.
Familiarity with software development lifecycles (SDLC).
Bachelor's degree in Business, Information Systems, Project Management, or a related field (preferred).
Understanding of APIs, integrations, databases, and web-based applications (preferred).
Familiarity with Agile, Scrum, or hybrid project management methodologies (preferred).
Experience using ClickUp, Jira, Smartsheet, Monday.com, or similar project management platforms (preferred).
Experience with Lucidchart, Visio, Miro, or similar workflow and process mapping tools (preferred).
PMP, CAPM, Scrum Master, or Business Analyst certifications are a plus (preferred).