Act as a trusted advisor to customers, helping them understand solution fit, integration patterns, deployment models, and modernization paths.
Work closely with sales engineering teams to support customers and prospects for the NCR Voyix Commerce Platform.
Build and maintain relationships with sales engineering team members.
Support technical product questions in a channel environment.
Maintain technical knowledge across multiple products and develop expertise in specific areas or solutions.
Provide horizontal, end-to-end solution and architecture support with a focus on technical and business solutions.
Support RFP/RFI responses with high-quality technical input, diagrams, and narratives.
Assist in defining solution guidelines and solution requirements within retail customers.
Understand business requirements and translate them into technical requirements.
Create, maintain, and document technical solutions for demonstration solutions.

BS/BA (EE/CS) or equivalent
3+ years in sales engineering, solution architecture, or technical consulting, preferably in POS, retail technology, or cloud/edge infrastructure.
Strong understanding of hybrid-cloud architectures, virtualisation, networking, containers, and zero-trust principles.
Demonstrated superior technical knowledge and consultative skills, including a sound understanding of distributed architectures, cloud and containerization technologies, and virtualization.
Exceptional presentation and communication skills, with ability to simplify complex topics for executives and technical audiences.
Experience supporting large enterprise accounts with complex integrations and distributed operational models.

Sales Engineer

Key skills