Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader.
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.
Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
Support Franchisees in understanding the processes for remodeling and building new restaurants.
Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications.
Requirements
Minimum 5 years in supervisory management or district level multi-unit operations
Prior leadership experience
Good oral and written communication and interpersonal skills
Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision
Able to build credibility and trusting relationships with internal and external stakeholders
Able to use data to inform decisions
Thorough understanding and knowledge of restaurant operations