Pharmacy Technician – Triage

Role Overview

• Build and maintain relationships with nurses, physicians, and caregivers
• Manage incoming phone calls and emails
• De-escalate and troubleshoot issues for customers
• Update consumer profiles and medication administration records
• Process prescription refills
• Submit electronic insurance claims and work rejections
• Work with prescribers to clarify prescriptions and obtain refill approvals

Requirements

• Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred
• Current Texas State Board of Pharmacy Technician License
• Experience with FrameworkLTC and DocuTrack software preferred
• Excellent phone and written communication skills
• Customer Service attitude
• Positive personality who easily builds rapport through the phone/email
• Proficient with Microsoft Office Suite or related software
• Ability to multitask and prioritize responsibilities
• Ability to function well in a high-paced and at times stressful environment
• Understands basic pharmacy language to interpret prescriptions
• Can perform pharmacy calculations

Benefits

• Competitive compensation
• Comprehensive healthcare benefits
• 401(k) retirement plan with company matching
• Paid time off
• Paid Holidays
• A closed-door pharmacy work environment
• Opportunities to advance and grow your career
• And More!