Senior Technical Architect – Microsoft 365

Role Overview

• Lead solution architecture and delivery across Microsoft 365 and Azure environments, focusing on productivity, compliance, and tenant security services such as Defender, Conditional Access& Intune
• Support the Sales team on complex solution design and act as the SME for M365 questions and solutions
• Work hands-on supporting configuration, automation, and troubleshooting to ensure successful delivery of customer projects.
• Provide technical leadership to delivery teams, guiding engineers and consultants through implementation challenges and helping projects stay on track.
• Collaborate with project managers and stakeholders to ensure technical decisions align with project goals, governance standards, and customer requirements.
• Step into complex or escalated scenarios, such as tenant migrations or integrations, providing clear direction and technical confidence to both internal teams and customers.
• Coach and mentor more junior engineers, helping them progress delivery work and adopt best practices.
• Contribute to continuous improvement across architecture standards, documentation, and delivery processes.
• Engage directly with customers when needed, explaining technical concepts clearly and confidently.
• Develop and maintain technical artefacts such as architecture diagrams, deployment runbooks, and operational handover materials.

Requirements

• Proven experience delivering Microsoft 365 and Azure solutions across security, compliance, and identity domains.
• Strong hands-on skills in configuration, scripting, and automation within the Microsoft ecosystem.
• Ability to diagnose and resolve complex technical challenges, particularly in multi-tenant or hybrid environments.
• Experience guiding delivery teams, supporting project recovery, and driving technical outcomes under pressure.
• Clear communication skills — able to engage confidently with customers and internal teams when required.
• Familiarity with Microsoft Modern Work solutions, licensing models, and CSP operational processes.
• A collaborative, problem-solving mindset with a commitment to high-quality delivery and continuous improvement.
• Curiosity and enthusiasm for the Microsoft platform, staying current with evolving technologies such as AI and best practices.

Desirable Certifications

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Azure AI Fundamentals
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Copilot for Microsoft 365 (or equivalent Copilot enablement credentials)
• (Other relevant certifications such as SC‑200/SC‑300/SC‑400 or AZ‑305 remain advantageous.)

Tech Stack

• Azure

Benefits

🌴 Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.📚 Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.🌟 Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.🤝 Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.🎉 Team Spirit: Join a friendly team and engage in various social events organised throughout the year.