Senior Team Leader – eCommerce

Role Overview

• You will be responsible for both people leadership and delivery: shaping the direction of our ecommerce platforms, coaching engineers and leads, and ensuring we reliably ship high quality features that improve the online shopping experience and business outcomes
• Lead and grow an ecommerce engineering team (15–20 people).
• Provide clear goals, regular feedback, and career development for engineers, and testers
• Build a culture of ownership, collaboration, and continuous learning
• Deliver high quality eCommerce features and services. Partner with business stakeholders to plan and deliver capabilities
• Define and track KPIs (availability, performance, error rates, customer conversion and checkout success)
• Balance short term delivery needs with long term platform and architecture improvements
• Ensure continuous development, training, and coaching for team members (technical skills, agile practices, leadership)
• Conduct regular 1:1s and performance reviews, and support growth paths for senior ICs and future leaders
• Participate in hiring: role definition, interviews, and selection of new engineering talent
• Ensure effective onboarding so new team members become productive quickly and feel part of the team
• Monitor performance and productivity; address issues early, constructively, and fairly
• Use metrics and feedback to identify improvement areas in both people and processes
• Initiate and evolve SCRUM / Kanban based processes tailored to ecommerce delivery (short iterations, clear priorities, predictable delivery)
• Drive continuous improvement in Operations to meet annual KPI and SLA targets (e.g., uptime, incident resolution time, defect rates)
• Collaborate closely with SRE/operations teams where relevant. Take ownership in high impact incidents affecting ecommerce services (e.g., checkout issues, performance degradations)
• Coordinate cross team communication, stakeholder updates, and clear post incident follow up

Requirements

• At least 4 years of experience in software development projects, application management, or in agile product development
• Experience in eCommerce, retail, or other consumer facing digital products (e.g., checkout, payments, catalog, pricing, or similar transactional systems) is a strong advantage
• At least 2 years of experience in people management (Team Lead, Engineering Manager or similar) with responsibility for hiring, performance, and development
• Track record of building, guiding, and motivating engineering teams in a fast paced environment
• Deep understanding of Agile, SCRUM, and Kanban; hands on experience applying these methods with software teams
• Strong organizational skills with the ability to prioritize, plan, and deliver iteratively while handling changing requirements
• Excellent English skills (written and spoken); German is an advantage
• Strong communication and collaboration skills, able to work effectively with technical and non technical stakeholders across countries
• Self starter with a proactive, analytical, and data driven mindset
• Comfortable with change and ambiguity; able to drive change management and process improvements
• Lead by example, foster transparency and psychological safety, and hold a high bar for quality and ownership
• Open minded with a good understanding of modern IT and cloud based solutions; interested in modern practices (microservices, APIs, CI/CD, observability, etc.)
• Willingness to occasional (3-4 times per year) business travel to collaborate with international teams and stakeholders.

Tech Stack

• Cloud
• Microservices

Benefits

• The chance to work in an international team, collaborating with colleagues from all over the world
• The opportunity to contribute to our own product and learn how to build high-quality, stable solutions in a real production environment
• Cutting-edge tools and technologies, keeping you at the forefront of innovation and best practices in software development
• Collaboration with a highly professional developer team that values quality, craftsmanship, and continuous improvement
• We are committed to build up teams where trust and honest communication are essentials to our daily work
• Flexible working hours with home office possibility
• Regular salary increase, we follow the inflation and reward loyalty