Overall operation of multiple accounts or significant multi-site account normally generating $100M+ in revenue
Galvanizing a team under a common growth and operations platform
Drive improvement in operational efficiency, revenue, margin, and client retention
Ensuring operational excellence
Identifying innovative and creative services and solutions to expand on clients' requirements
Developing and maintaining overall strategy, priorities, and direction for operations
Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
Drive new sales growth within existing client base
Develop operational strategies in partnership with senior team members
Lead and manage a highly productive team through strong communication, empowerment, and coaching techniques
Maintain close working relationships with partner groups in functional areas
Inspire change and implement new business processes with business unit leaders and stakeholders.

Bachelor's degree required
Master's degree desired
Minimum of 10-12 years of progressive responsibility
Successful experience in general management with full P&L responsibility; food, facilities, or retail service sector preferred
Proven leadership and experience with managing effective client relationships
Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills
Ability to grasp a large, complex, global business and use this understanding to set overall strategy
Business savvy to effectively communicate and work with other executives
Strong business planning skills to complete strategic projects
Proven ability to manage numerous projects remotely.

VP Operations, EVS – Multi-site

Key skills