Cover the support and delivery of high-end HPC solutions for customers.
Be part of a team of HPC experts working under minimal supervision.
Apply technical background and knowledge of industry trends to support and deliver HPC services, including hardware and software, for massively parallel (MPP) supercomputer systems, clusters and storage systems.
Support the pre-sales team in scoping & sizing HPC services when required.
Dedicated to key account managing Day to Day HPC Support and Maintenance activities as the dedicated account site in UAE-Abu Dhabi.
Analyze, qualify, troubleshoot, resolve incidents with the right level of autonomy & expertise and coordinate with L2 and L3.
Collaborate with team members, internal organizations, customers, and third parties.
Requirements
Must be an with at least three (4) years of service.
Must hold a Bachelor degree in Computer Science or Engineering.
Knowledge in High Performance Computing technologies and/or enterprise level storage systems, and/or High Performance Computing Application, depending on the intended activities or role.
Experience in Linux/Unix Operating systems.
Experience with HPC Hardware Support or related industries is advantageous.
Experienced in running the day to day operation, hardware break fix and administration of HPC systems at the client site.
Act as an advocate for the Customer and their teams is an advantage.
Advanced skills in customer service and customer facing communication.