Senior Instructional Designer

Role Overview

• Build the Foundation for Modern Learning Development
• Help define and implement instructional design standards, templates, and best practices across NSC’s training portfolio
• Establish repeatable, scalable product development workflows in partnership with product managers and leadership
• Bring structure and clarity to an evolving environment, enabling more consistent and efficient development
• Design learning experiences that translate complex safety and regulatory content into clear, engaging, and actionable training
• Develop measurable learning objectives, assessments, and activities that ensure learners can apply safety-critical skills in real-world settings
• Use learner feedback, data, and performance insights to continuously improve product effectiveness
• Establish and apply modern instructional design standards across eLearning, ILT, vILT, and print materials
• Ensure all learning products reflect current learning science, accessibility standards (WCAG 2.1 AA), and a cohesive user experience
• Lead development of high-quality learning products from concept through launch, ensuring timelines, scope, and quality standards are met
• Streamline development workflows through strong planning, documentation, and effective use of tools and emerging technologies (including AI)
• Identify opportunities to improve efficiency without sacrificing instructional integrity
• Partner with subject matter experts to extract and shape content into structured, learner-centered experiences
• Create collaborative processes that drive alignment without conflict, balancing input with clear decision-making
• Ensure all learning products are accessible and inclusive, applying best practices for screen readers, captions, and navigation
• Identify inefficiencies and gaps in current processes and proactively propose improvements
• Experiment with new approaches (e.g., microlearning, scenario-based learning, AI-assisted development) to enhance engagement and scalability
• Contribute to the evolution of NSC’s learning strategy and development practices

Requirements

• Bachelor’s degree in Instructional Design, Education, Adult Learning, Educational Technology, or related field
• 5–7+ years of experience designing and developing learning solutions across modalities (eLearning, ILT/vILT, blended, and print)
• Experience working in ambiguous or evolving environments, with the ability to create structure, standards, or processes from scratch
• Experience establishing or improving instructional design workflows, templates, or development standards
• Demonstrated expertise in instructional design methodologies and adult learning principles, with the ability to apply them to complex or technical content
• Proven experience designing learning solutions that drive measurable performance improvement, knowledge retention, or behavior change
• Track record of leading complex, cross-functional learning projects from concept through launch, balancing timelines, quality, and stakeholder needs
• Strong writing, editing, and content structuring skills, with the ability to translate complex or regulatory content into clear, engaging learning experiences
• Experience partnering with SMEs and influencing stakeholders to drive alignment across diverse perspectives or competing priorities
• Experience using AI or emerging technologies to improve development speed, quality, or learner engagement
• Proficiency with eLearning authoring tools (e.g., Articulate Storyline or similar), and familiarity with SCORM/xAPI standards
• Experience using learner feedback, analytics, or performance data to evaluate and continuously improve learning effectiveness
• Familiarity with accessibility standards (WCAG 2.1 AA) and inclusive design practices, including screen reader support and structured navigation.

Benefits

• At least 20 PTO days accrued 1st year and 11 paid holidays
• Flexible work arrangements
• Comprehensive medical, dental, vision, and life insurance plans
• Flex spending accounts for medical and dependent care
• 403(b) & Roth 403(b) with employer match up to 6%
• Reimbursable training
• Dress for your day