About this role
Role Overview
- Play a meaningful role as the everyday voice of nbn, connecting with customers and communities
- Manage and respond across nbn’s social and digital channels
- Contribute to the creation and delivery of engaging content
- Listen closely to online conversations, identifying trends, concerns, and opportunities
- Help surface early signals of risk or opportunity
Requirements
- Experience in social media, customer service, or digital communications
- Familiarity with tools such as Meta Business Suite and social media management platforms
- Strong understanding of the social media landscape
- Solid understanding of emerging trends and brand storytelling
Benefits
- Equal employment opportunities
- Great training
- True flexible working arrangements
- 18 weeks of paid parental leave