Key skills
CommunicationProblem SolvingSales
About this role
Role Overview
- Support retail operations by engaging customers
- Facilitate technology and service needs in a fast-paced environment
- Build product knowledge and demonstrate technology solutions
- Assist customers throughout their shopping journey
- Develop skills in customer interaction and digital tool usage
- Make service plan recommendations
- Measure success by customer satisfaction and proficiency in product knowledge
- Foster strong customer relationships and loyalty
Requirements
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
- Change Agility (Required)
- Communication (Required)
- Customer Problem Solving (Required)
- Customer Service (Required)
- Engaging People (Required)
- Multitasking (Required)
- Sales (Required)
- Teamwork Orientation (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short
- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs