Senior Manager, IT Technical Learning Strategy – Design
Charlotte, North Carolina, United States of America
Full Time
3 hours ago
Visa Sponsor
Key skills
CloudSDLCAIClaudeGitHubLeadership
About this role
Role Overview
Define and execute a multi-year IT learning strategy aligned to workforce priorities, business outcomes, and emerging technology trends.
Serve as the primary learning leader for IT, influencing senior leadership and shaping investment decisions through compelling, data-driven narratives.
Lead end-to-end design of scalable learning experiences, including onboarding and continuous learning journeys that drive measurable skill progression.
Ensure learning solutions reflect modern engineering practices, including AI-enabled development, cloud-based workflows, and software/product delivery lifecycles.
Partner with engineering, product, and architecture leaders to align learning priorities with evolving technical capability needs.
Establish clear success metrics (e.g., adoption, proficiency, behavior change) and continuously optimize learning effectiveness through data and feedback loops.
Build and maintain strong cross-functional partnerships across divisions, ensuring alignment and engagement with senior stakeholders and sponsors.
Lead and develop a team of learning leaders, instructional designers, and technical trainers, fostering a culture of innovation and continuous improvement.
Drive integration of external partners and tools into the learning ecosystem while maintaining internal standards and strategic consistency.
Stay ahead of external trends in AI, learning technology, and workforce development, translating insights into differentiated learning strategies.
Requirements
Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
8+ years of progressive experience, including leadership in technical learning, software delivery, or related fields.
Demonstrated experience navigating the software or product development lifecycle (SDLC/PDLC) and applying that understanding to capability building.
Proven ability to design and deliver technical learning solutions or enablement programs that drive real-world application and behavior change.
Strong technical fluency, including experience with modern development practices, AI tooling (e.g., Claude, GitHub Copilot or similar), and hands-on learning or experimentation.
Experience influencing senior leaders and communicating complex strategies to executive stakeholders.
People leadership experience with the ability to build, coach, and scale high-performing teams.
Experience building internal learning solutions (not just vendor-based) strongly preferred.