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HR Admin, Italian, French – Associate Level at Strada | JobVerse
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HR Admin, Italian, French – Associate Level
Strada
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HR Admin, Italian, French – Associate Level
Spain
Full Time
5 hours ago
Visa Sponsorship
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About this role
Role Overview
Contribute and be part of the team responsible for the support and execution of data management and customer services activities
Use HR Administration expertise to advise upon client queries/issues
Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
Ensure Data Management is performed accurately and on time
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation
Support the updates of DWIs, if required
Conduct Knowledge Transfer sessions related to Client/Country specific processes
All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences
Contribute to team meetings and raise any issues immediately to your Service Manager
Ensure you are up to date with all Strada HR announcements and communications
Build good relationships with all lines of businesses where appropriate
Requirements
University diploma or equivalent by experience
HRIS knowledge preferred
Previous experience in similar roles related to HR Administration or Customer Support would be a big plus
Fluent in French and Italian (min. B2 level) and a good level of spoken and written English
Good knowledge of MS Office tools such as Excel, Word, and PowerPoint
Flexibility to support a global and fast-paced environment
Attention to detail
Excellent written and verbal skills
Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures
Availability to cover required work shifts and Bank Holidays, if needed
Benefits
health coverage
wellbeing programs
paid leave (vacation, sick, parental)
retirement plans
learning opportunities
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